Ms. Howell grew distressed to find that her garage door got stuck when she opened it to head to work.
Upon arriving, we determined that Ms. Howell’s garage door had come off of the tracks. The rollers being popped out of place had caused the door to be unable to move further. Our team disconnected the opener to remove the risk of the door accidentally moving. We then opened the track and returned the rollers to their place, testing the smoothness of the movement afterward.
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